Service Overview
JEP understands that growing businesses need flexibility in the design and equipping of their network and in the services that support their network. We offer a full range of products and services. You can choose to contract any or all of the below services from JEP, or use your own in-house staff or vendors provided they support SIP and will work with us to install your service.
Assessment Services | ^ Back to Top
| Network Readiness | Included |
|---|---|
| Security Assessment* | Available |
| Wireless LAN Site Survey* | Available |
Design Services | ^ Back to Top
| Network Design* | Available |
|---|---|
| Call Flow Design | Included |
Installation Services | ^ Back to Top
| Equipment Configuration | |
|---|---|
| SIP Phones** | Included |
| Gateway Devices** | Available |
| Router Configuration | Available |
| Network Installation* | Available |
| Broadband Installation* | Available |
| Wireless Installation* | Available |
| VoIP Installation | Technical Telephone Support included, add'l charge for on-site engineering |
| Project Management | Included |
| Security Consulting* | Available |
Custom Services | ^ Back to Top
| Secure Email Hosting* | Available |
|---|---|
| Secure Web Hosting* | Available |
| Security Monitoring* | Available |
Support Services | ^ Back to Top
| 24/7 Technical Telephone Support | Included |
|---|---|
| 24/7 Monitoring | Available |
| Moves,Adds, Changes | Included for most MACs, some moves/adds/changes may require an add'l cost |
* services provided by JEP's business partners or our certified subcontractors, you may elect to use your own subcontractors or service provider(s) provided they support SIP and allow any required premise equipment to be configured, if required, to our specifications.
** SIP Phones and IAB/Gateway Devices Supported
The following equipment has been certified to be interoperable on our network
SIP Phones:
- Polycom IP300/301, 320, 330, 430, 500/501,550, 600/601, 650
- Cisco 7940G, 7960G
- Sipura 841
- Linksys 941
IAD/Gateway:
- Adtran TA912/924
- Cisco 5300/5400
- Quintum Tenor DX/AX
- CITEL Handset Gateway

